Managed IT and remote monitoring
IT that runs itself, because we run it for you
Datacharlie becomes your IT department or works alongside your own team. Our remote monitoring and management (RMM) platform watches every device around the clock, wherever your offices are.
What is included
- 24/7 remote monitoring of computers, servers and networks
- Automatic security updates and software patching
- Help desk by phone, chat, email and WhatsApp
- On-site engineers and partners in Liberia, Ghana, Sierra Leone, Rwanda and Uganda
- Co-managed support that extends your in-house team
- Backup monitoring and disaster recovery planning
- Monthly reports on health, tickets and risks
- Asset tracking and device lifecycle planning
Why organizations choose Datacharlie
Problems fixed early
Alerts reach our engineers the moment a disk fills, a backup fails or a device goes offline.
One partner, many countries
The same standards for your offices in the USA and across West Africa.
Predictable monthly cost
A clear per-device or per-user rate agreed with you, with no surprise bills.
Explore our other services
Ready to talk about Managed IT & RMM?
Tell us what you need and an engineer will reply within one business day.