Managed IT, cybersecurity and remote monitoring

Your IT, secured and supported around the clock

Datacharlie MSP monitors, protects and fixes the technology of businesses, schools and governments in the USA, Liberia, Ghana, Sierra Leone, Rwanda and Uganda. Trusted since 2011.

Planet Earth spinning, representing Datacharlie MSP global IT support

Trusted by organizations across the USA and West Africa

Charles W. Howard, Founder and CEO of Datacharlie MSP

Charles W. Howard
Founder & CEO, Senior Cybersecurity IT Engineer

Why Datacharlie

Reliable IT for everyday business, from people who pick up the phone

Since 2011 we have looked after the computers, networks and data of organizations in the USA and across Africa. You get one accountable team that plans it, installs it, watches it around the clock and fixes it fast.

  • One team for support, security, networks and cloud
  • Engineers and partners in Liberia, Ghana, Sierra Leone, Rwanda and Uganda
  • Clear monthly pricing with no surprise bills

Everything your organization needs from IT, under one roof

One trusted partner for support, security, connectivity and growth, delivered on-site in West Africa and remotely worldwide.

Remote Monitoring & Management

We watch your systems 24/7, wherever they are

Our RMM platform keeps an eye on every computer, server and network you own, at home or abroad. Problems are spotted and fixed early, usually before your staff notice.

  • Around-the-clock monitoring and instant alerts
  • Automatic security updates and patching
  • Remote fixes by certified engineers
  • Monthly reports on everything we did

Cybersecurity & compliance

Security assessments, vulnerability scans, protection and GRC training. HIPAA-ready practices for healthcare.

Networks & Starlink

Network design and deployment, plus Starlink sales, shipping and installation for reliable internet anywhere.

Cloud, hardware & software

Procurement, setup and licensing of the equipment and software your team needs.

Web & app development

Websites, mobile apps and hosting packages that bring your business online.

Digital & media

Video production, transcription, translation and magazine design.

Consulting & training

IT strategy, project consulting and practical training for your staff.

From your first call to always-on support

Assess

A free review of your systems, risks and goals.

Secure

We close the security gaps and fix what is broken.

Monitor

Our RMM watches everything, day and night.

Support

Real engineers on call by phone, chat or on-site.

Leading the cybersecurity conversation in Liberia

In August 2024 Datacharlie MSP brought government, business and education leaders together for the First-Ever Cybersecurity Conference in Liberia, held at the Rhotel Innovation Center.

We train teams, raise awareness and help organizations protect the data their communities depend on.

2011

Serving clients since

6

Countries with local teams

25+

Client organizations

24/7

Monitoring and support

Local teams in six countries, support everywhere

Headquarters, remote monitoring and support for clients worldwide.

On-site engineers in Monrovia for support, networks and Starlink.

IT support, web and security services for businesses in Accra.

Local partners in Freetown for installation and support.

Managed IT, networks and security for organizations in Kigali.

IT support, connectivity and cybersecurity for teams in Kampala.

How healthy is your IT?

Answer 8 quick questions and get an instant score with practical next steps. Free, no sign-up needed.

Talk to an engineer today

Tell us what you need and we will reply within one business day. For urgent problems, call or message us on WhatsApp.