Who we are

Suggested text: Our website address is: https://datacharlie.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

General Policy

At Datacharlie MSP, we value and prioritize the privacy of our users and clients. This privacy policy outlines how we collect, use, and protect personal information from visitors to our website and clients doing business with us. By using our services or visiting our website, you consent to the practices described in this policy.

Information Collection and Use Datacharlie MSP collects personal information, such as your name, email address, phone number, and payment details, when you voluntarily provide it to us through inquiries, sign-ups, or business transactions. We may also collect non-personal information such as IP addresses, browser types, and usage patterns to help improve our services. This information is used solely for the purpose of processing transactions, providing customer support, and improving user experience.

Sharing and Security of Information We are committed to maintaining the confidentiality of your personal data. Datacharlie MSP does not sell or share your information with third parties, except where it is necessary to fulfill a service request, comply with legal obligations, or protect our rights. We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including encryption and secure socket layer (SSL) technology.

User Rights and Control As a user, you have the right to access, modify, or delete any personal information we hold about you. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. We are committed to honoring your privacy preferences and will take prompt action to respect your requests.

Changes to the Privacy Policy Datacharlie MSP reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Continued use of our services after changes are posted will constitute your acceptance of those changes. Should you have any questions or concerns regarding this policy, please feel free to contact us.

This privacy policy is designed to ensure transparency and trust in how Datacharlie MSP handles user and client information while delivering high-quality services.